Cancellation Policy

Effective Date: January 2026

1. Purpose

This Cancellation Policy explains the conditions under which customers and distributors may cancel orders, subscriptions, or memberships with NRI.

2. Order Cancellations

• Customers may cancel an order within 24hours of placing it, provided the order has not yet been processed or shipped.
• Once an order has been shipped, it cannot be cancelled but may be eligible for return under NRI’s Return & Refund Policy.

3. Subscription Cancellations

• Any recurring subscription (e.g., auto-ship programs) may be cancelled at any time by contacting NRI Customer Service.
• To avoid being charged for the next cycle, cancellations must be made at least 3days before the scheduled billing date.

4. Distributor Membership Cancellations

• Distributors may cancel their membership by submitting a written request to NRI.
• Upon cancellation, distributors forfeit any pending commissions or bonuses not yet processed.
• Unsold inventory may be returned in accordance with NRI’s Return & Refund Policy.

5. Company-Initiated Cancellations

NRI reserves the right to cancel orders or distributor accounts in cases of:

• Fraudulent activity or misrepresentation.
• Violation of NRI’s Terms & Conditions or Distributor Agreement.
• Non-compliance with applicable laws and regulations.

6. Refunds for Cancelled Orders

• If an order is cancelled before processing, a full refund will be issued to the original payment method.
• If cancellation occurs after shipment, the Return & Refund Policy applies.