FAQ

To enable you to transfer your wallet earnings to your transaction wallet. You create it by typing your chosen name or set of letters & figures, then click “update” in the red bar below it. It will take you to the next page where you enter the amount & username.

This could be due to an incorrect bank setup or a delay in processing. Please verify your payment details and check the transaction timeline.

Your account might be restricted due to security reasons. Try resetting your password or contact support for assistance.

Go to account settings, select ‘Bank Details,’ and follow the instructions to update your information.

Products can be ordered directly from our website or through authorized distributors in your area.

Ensure that all transactions meet the qualification criteria. Some bonuses require a certain volume of transactions before being credited.

Outstanding bonuses are processed on a scheduled cycle. Check your account dashboard for the payout dates.